PCP Claim UK is a trading name of Chase Monro Claims Limited and is not a separate company. Our postal address and registered office is Unit 5, Glenn Buildings South, 10A Moor Lane, Crosby, Liverpool, Merseyside, L23 2UN, United Kingdom. The company is registered in England and Wales with the company registration number 08314551. Chase Monro Claims Ltd is authorised and regulated by the Financial Conduct Authority (FRN:831404). Registered with the Information Commissioners Office registration number: ZA446621.; its registration is recorded on the website fcs.org.uk.
For PCP mis-selling claims you do not need to use a claims management company to make your complaint to your provider, you may be able do this yourself for free. If your complaint is not successful you can refer it to the Financial Ombudsman Service yourself for free. The customer must lodge a complaint to the lender first before it can escalate to the Financial Ombudsman Service.
Chase Moro may refer claims with certain characteristics to a third party. If we do this we will receive a referral fee for doing so.